Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • bring the paper form to the surgery, Monday to Friday from 8:30am to 6pm

We do not take repeat prescription requests over the phone or email.

Non-urgent advice: Please Note

PRESCRIPTIONS REQUESTED BETWEEN 6PM FRIDAY AND 8AM MONDAY WILL NOT BE AVAILABLE FOR COLLECTION UNTIL WEDNESDAY.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • fill in our medication query form.

Non-urgent advice: Urgent Prescription Policy

Due to an increasing number of requests for repeat prescriptions to be issued urgently, priority will only be given for prescriptions that cannot be missed eg diabetic medications, inhalers, angina sprays and epilepsy medication.

Most medications can safely be missed for a few days and you may be advised that your prescription will be issued routinely.
We will not issue urgent prescriptions for items that can be bought over the counter.

If your medication cannot be missed, the item will be issued as required and available to be collected by 5.30pm.

If surgery is closed, you can take your repeat prescription counterfoil to your usual pharmacy and they can issue you with a small quantity to tide you over until your repeat prescription is issued.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.